Digital & Data Project Coordinator

Connecting people, platforms & processes across Sub-Saharan Africa.

I am a Digital and Data Project Coordinator based in Johannesburg with over three years of experience coordinating digital projects, managing enterprise platforms, and driving cross-functional execution across South Africa and the broader SSA region. I work at the intersection of technology, marketing, and operations, connecting people, platforms, and processes to deliver real commercial outcomes.

3+
Years of digital project coordination
10+
Sub-Saharan markets coordinated
1,954
Learning platform users supported
3,286
LMS course completions supported
Who I am

Commercially aware, detail-oriented, and genuinely into what's next.

I coordinate data and digital initiatives across enterprise platforms, turning tools, teams, and timelines into commercial results. I'm equally at home running a Hybris migration, delivering a training session, or cleaning CRM data for sharper reporting. Outside work, I'm deep in music, culture, and building things.

SAP Commerce Cloud Salesforce Marketing Cloud Pitcher CrownPeak LMS BCom Information Management Young Employee of the Year 2022
Experience

A track record across digital, data & delivery.

From enterprise platform coordination at Zoetis to founding a delivery startup in Soweto: a progression built on execution.

Digital & Data Project Coordinator

Aug 2025 to Present · Johannesburg (Hybrid)
Zoetis South Africa & Sub-Saharan Africa
  • Coordinate data and digital initiatives across Zoetis SA and the broader SSA region under the A.L.P.H.A. Plus Program, driving adoption and cross-market collaboration.
  • Supported regional learning initiatives with 1,954 registered users and 3,286 course completions.
  • Serve as frontline support for Hybris, Salesforce Marketing Cloud, Pitcher, and LMS platforms.
  • Optimised Pitcher resources for usability and developed a centralised customer library.
  • Delivered training sessions, created quick-reference guides and FAQs, and supported Salesforce customer data clean-up to improve reporting accuracy.

Digital & Data Insights Intern

Apr 2024 to Jul 2025 · Johannesburg (Hybrid)
Zoetis South Africa
  • Managed content, product listings, and promotional visibility on SAP Commerce Cloud (Hybris).
  • Drove eCommerce adoption through tailored training, ongoing support, and structured feedback.
  • Updated the Zoetis ZA website using CrownPeak and designed promotional banners in Canva.
  • Conducted a comprehensive eCommerce gap analysis and implemented strategies to enhance platform functionality and UX.
  • Coordinated website migrations, new product pages, and webpage development projects; delivered Hybris training to internal teams and customers.

Social Media Manager

Mar 2023 to Dec 2023 · Manchester, England (Remote)
Pie Radio UK
  • Led a comprehensive social media revamp and engagement campaign, increasing website traffic from social channels by 13%.
  • Created content across platforms, driving a 155% increase in reach and engagement within two months.
  • Collaborated with the internal marketing team on integrated social media initiatives.

ICT Assistant

Nov 2021 to Nov 2022 · Johannesburg, Gauteng
Gauteng Department of Education
  • Provided technical support to teachers and staff and maintained school IT infrastructure across schools.
  • Supported the implementation of digital education initiatives; awarded Young Employee of the Year 2022.
  • Led a training programme for Dr BW Vilakazi Secondary School ICT coordinators on the mySDLR learning portal, achieving a 100% satisfaction rate.

Founder & Director

2020 to 2021 · Soweto, Johannesburg
Shova Deliveries (Pty) Ltd
  • Founded and operated a delivery startup based in Soweto.
  • Achieved 300+ deliveries, 230 new users, and 120 active users within the first three months.
  • Invited for an interview on the Jozi FM 105.8 breakfast show, recognised as a leading creative entrepreneur in Soweto.
Skills

Platforms I run & the way I work.

Hands-on across enterprise digital platforms, paired with the coordination and stakeholder skills to make them land.

Technical & Platform

SAP Commerce Cloud (Hybris) Salesforce Marketing Cloud Pitcher CrownPeak LMS Platforms Meta Ads Manager Shopify DistroKid & CD Baby iTunes Connect Canva MS Office Suite G Suite SharePoint OneDrive Microsoft Teams Claude ChatGPT Microsoft Copilot

Professional

  • Digital project coordination & delivery management
  • Cross-functional stakeholder management (marketing, sales, finance, operations)
  • CRM platform administration & data management
  • eCommerce platform management & optimisation
  • Training delivery & digital adoption enablement
  • SOP & user guide development
  • Campaign coordination & promotional execution
  • Data accuracy, reporting & performance analysis
  • Agile-aligned delivery & sprint coordination
  • Vendor & external developer coordination
  • Social media management & content coordination
Education

Qualifications & certifications.

A business and information-management foundation, kept current through ongoing professional development.

BCom in Information Management

University of Johannesburg · Graduated 2022

Relevant coursework: Accounting, Business Management, Economics, Informatics, Knowledge Economy, Logistics, and Social Media Management.

Selected to represent UJ at the EDHE Entrepreneurship Intervarsity Awards 2021. Strong foundation in problem-solving, data analysis, information management, and business processes.

Currently working toward Project Management certification, with ITIL Foundation to follow.

Certifications & Licenses

Accenture Nordics Consultant Program
Credential ID: wxLvn6RSF6PrkWYbH
Sep 2021
Aon Virtual Experience Program
Credential ID: Z5cr7uLokKycGDA3b
Jan 2021
Driver's License, Code C1
Issued January 2019
2019
Passions

Who I am beyond the job title.

The things I'd talk about for hours, and the instincts I bring into everything I do.

Music & the Music Industry

Music is more than something I listen to. I've worked in artist management, digital distribution, and release coordination at an independent level, releasing across all major DSPs via DistroKid, CD Baby, and iTunes Connect, handling metadata, asset prep, and scheduling. I understand the industry from the inside, from artist development to the evolving streaming landscape across African and global scenes.

Streetwear & Youth Culture

I'm genuinely tapped into youth culture and the streetwear space. My algorithm is built around what's emerging, who's making noise, and where culture shifts before it goes mainstream. I've helped content creators and influencers develop campaigns, direct shoots, and pursue brand partnerships at a grassroots level. Real cultural awareness can't be taught, and I bring that instinct into everything I do.

Entrepreneurship & Building Things

I founded Shova Deliveries in 2020, a Soweto-based delivery startup that hit 300+ deliveries and 230 users in its first three months. Building something from nothing taught me to move fast, decide with limited resources, and stay customer-focused under pressure. That entrepreneurial mindset shapes how I approach every professional challenge.

Digital Technology & AI

I'm a daily user of AI productivity tools including Claude, ChatGPT, and Microsoft Copilot, applying them to documentation, reporting, workflow optimisation, and creative problem-solving. I follow developments in AI and digital technology closely, and I'm genuinely excited about where these tools are taking knowledge work and the creative industries.

Shopify & eCommerce Building

Outside of my corporate role, I build and design Shopify stores as a side project. It keeps my D2C eCommerce skills sharp and gives me a hands-on creative outlet in the digital space.

Testimonials

What colleagues say.

A few words from managers and colleagues I've worked alongside. Full names available on request.

“

Thank you Hloni! The upgrades you've done to Hybris have been phenomenal!!!

SB
S.B.
Zoetis
“

Thanks so much Hloni for your kind words. It has been a pleasure working with you, thanks for your support, your friendliness, your lovely smile always, and willingness to help. Take care.

LP
L.P.
Zoetis
“

You came in and owned the digital platforms space since your intern year… you're sticking, being trusted as the go-to guy for such projects. Well done.

MM
M.M.
Zoetis
Contact

Let's talk.

Open to opportunities, collaborations, and conversations about digital, data, and what's next.

Get in touch

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